Privacy Policy

1. Introduction

Welcome to Colmachine Technology Co., Ltd. (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.coolmanpack.com and when you interact with us through other means, such as email or phone inquiries.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

We may collect the following types of information:

 

•   Personal Information: This is information that can be used to identify you personally, such as:Contact Data: Your name, email address, phone number, company name, and shipping address, which you provide when you submit an inquiry, request a quote, or contact us via forms, email (e.g., qibaolaojie@gmail.com).Communication Data: Records of your correspondence with us.

 

•   Technical Information: When you visit our website, we automatically collect certain information from your device, such as:

 

Log Data: Your IP address, browser type and version, time and date of visit, pages viewed, and other diagnostic data.

 

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies through your browser settings.

 

3. How We Use Your Information

We use the information we collect for the following purposes:

 

•   To respond to your inquiries and provide customer support.

 

•   To process your requests for quotes and provide information about our products (e.g., Liquid Filling Machines, Powder Filling Machines, Packaging Lines).

 

•   To send you technical information, company news, and marketing communications (where you have consented to receive them).

 

•   To improve, personalize, and maintain our website and services.

 

•   To comply with legal obligations and protect our legal rights.

 

4. Legal Basis for Processing (For EEA/UK Visitors)

If you are from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for processing your personal information is typically one of the following:

•   Your consent (e.g., for marketing emails).

 

•   The performance of a contract with you (e.g., fulfilling your quote request).

 

•   Our legitimate interests, which are not overridden by your rights (e.g., improving our website for security and functionality).

 

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

 

•   Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, email delivery), provided they agree to keep this information confidential.

 

•   Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

 

•   Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

 

6. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing your information, you consent to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

 

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

 

•   Access and Rectification: The right to access and correct your personal data.

 

•   Erasure (“Right to be Forgotten”): The right to request the deletion of your data.

 

•   Restriction of Processing: The right to request that we restrict the processing of your data.

 

•   Data Portability: The right to receive your data in a structured, machine-readable format.

 

•   Objection: The right to object to our processing of your personal data.

 

•   Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

 

To exercise any of these rights, please contact us using the details provided in Section 10.

 

9. Third-Party Links

Our website may contain links to other websites, such as social media platforms (Facebook, LinkedIn, etc.). This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any other site you visit.

 

10. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

 

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

Colmachine Technology Co., Ltd.

Email: qibaolaojie@gmail.com

Address: Room 120, Building 15, No. 5189, Hunan Highway, Hangtou Town, Pudong New Area, Shanghai